Support & Help
Get help with LocallyGrown and connect with the community. LocallyGrown is maintained by Eric Wagoner as a part-time project, so responses may take a little time.
Getting Help
LocallyGrown is a personal project maintained by Eric Wagoner in his spare time. While I do my best to respond to questions and fix issues, please be patient as responses may take a few days.
🆕 What's New
New to the updated platform? Learn about what's changed and improved in our rebuilt LocallyGrown.net.
See What's New →📩 Help Desk
Submit questions, bug reports, or feature requests through our ticketing system. This is the best way to get help.
Visit Help Desk →❓ Documentation & FAQ
Check the documentation first - many common questions are answered here.
Browse FAQ →Community & Resources
Connect with other LocallyGrown users and learn from their experiences running farmers markets.
🤝 Community Forum
Connect with other market managers and growers to share experiences and get advice from peers.
Join Community →📚 Self-Help Resources
Documentation, guides, and troubleshooting tips to help you solve common issues yourself.
Browse Documentation →Quick Help
How Support Works
📧 Email-Based Support
LocallyGrown support is primarily email-based through our help desk system. I read every message and do my best to respond within a few days.
- Submit tickets at help.locallygrown.net
- Response time: Usually 1-3 business days
- No phone support currently available
- All support provided by Eric Wagoner personally
🔧 Self-Service First
Since it's a one-person operation, please check the documentation and try basic troubleshooting before submitting a ticket.
- Search the FAQ for common questions
- Check the documentation for step-by-step guides
- Try the troubleshooting guide for technical issues
- Ask the community for advice from other users
Self-Service Resources
📚 Documentation
Comprehensive guides covering all LocallyGrown features and capabilities.
Browse DocsPopular Help Topics
🏪 Market Management
🌱 Grower Resources
⚙️ Technical Support
Help Improve LocallyGrown
💡 Feedback & Ideas
LocallyGrown improves based on user feedback and suggestions. Since it's a personal project, your input directly shapes what gets built next:
- Feature Ideas: Suggest improvements or new features
- Bug Reports: Report issues you encounter
- Documentation: Help improve guides and instructions
- User Experience: Share what works and what doesn't