How LocallyGrown Markets Work

LocallyGrown markets operate as online marketplaces where local growers can list their products and customers can browse and purchase them. The basic workflow is straightforward:

1

Growers Add Products

Farmers and producers add their available products with quantities and prices

2

Customers Browse & Order

Shoppers find products they want and add them to their cart

3

Orders are Processed

Payment is handled and growers are notified of orders

4

Pickup Coordination

Customers pick up their orders at designated locations

Order Management

For Market Managers

  • Monitor order activity through admin panels
  • Coordinate with growers on fulfillment
  • Manage pickup locations and timing
  • Handle customer service issues

For Growers

  • Receive notifications when orders are placed
  • Update product availability as needed
  • Prepare orders for customer pickup
  • Coordinate with market managers on timing

For Customers

  • Browse available products online
  • Place orders and make payments
  • Receive pickup instructions
  • Collect orders at designated times/locations

Automated Ordering Schedule

Markets that order on a fixed weekly rhythm can have LocallyGrown open and close ordering automatically instead of a manager remembering to flip the switch at 9am Monday and 5pm Friday. Go to /admin → Manager Panel → Ordering Schedule to turn it on.

  • Set an open day and time and a close day and time, then pick the market's time zone (the scheduler evaluates everything in the market's local time, not the server's).
  • A background check runs every few minutes. When the clock matches — within an 8-minute window — the queue toggles ordering on or off and records the change in the schedule history you can view from the same panel.
  • Manual overrides still work: flipping the Close Ordering or Open Ordering button on the manager panel immediately takes effect and is logged, so a storm or a grower emergency doesn't require disabling the schedule.
  • Disable the schedule at any time with the on/off toggle — ordering state stays wherever it was; nothing flips automatically until you re-enable it.
Prefer to keep it manual? Leaving the Ordering Schedule disabled is fine — the rest of the platform works the same way it always has, and you can flip ordering on and off yourself whenever you like.

Typical Market Schedules

Whether you use the automated schedule or run the market by hand, most LocallyGrown markets settle into a weekly rhythm:

Weekly Pattern Example

  • Monday-Tuesday: Growers update product availability
  • Wednesday-Friday: Customers place orders
  • Saturday: Growers fulfill orders
  • Sunday: Customer pickup day

Flexible Pattern Example

  • Ongoing: Growers add products as available
  • Ongoing: Customers order when they want items
  • Coordinated: Pickup times arranged individually
  • Seasonal: Market adjusts based on growing seasons

Coordination Tools

Communication

  • Email notifications for orders and updates
  • Direct communication between market participants
  • Market announcements and updates

Organization

  • Product categories for easy browsing
  • Pickup location coordination
  • Basic order tracking and management

Custom Coordination: Each market can develop its own coordination methods that work best for their community, growers, and customers.

Seasonal Considerations

Growing Seasons

  • Spring: Early greens, seedlings, greenhouse products
  • Summer: Peak season with diverse produce availability
  • Fall: Harvest season with storage crops
  • Winter: Preserved goods, greenhouse items, planning

Market Adjustments

  • Product availability changes with seasons
  • Pickup schedules may adjust for weather
  • Communication patterns adapt to activity levels
  • Special events or seasonal promotions

Questions About Operations?

Every LocallyGrown market operates slightly differently based on their community's needs. Contact support to learn about the specific tools and features available for your market.