Sage for Shoppers
Where your market has switched it on, Sage is the chat assistant in the footer of your market's pages. It answers about you and this market — never about anyone else — and it can't change anything on your account.
Don't see it? Each market decides whether its shoppers get Sage. If it isn't
in the footer, your market hasn't turned it on yet — if you'd find it useful, tell your market
manager; it's one switch on their side.
This market
- "Is ordering open?" and "When does ordering close?"
- "When and where is pickup?"
- "What's for sale this week?" and "Is there any goat cheese?"
- "How does membership work here?"
- Anything the market has written in its welcome text or FAQ — Sage reads those.
Your account
- "What did I order last time?" — your recent orders.
- "What's my balance?"
How things work
- "How do I change my card?"
- "What happens if something I ordered is missing?"
- "How do I deactivate my account?"
- Any other how-to: Sage answers from this documentation and links the page.
What Sage will never do
- Place or change an order, charge a card, or touch your settings. Ask and it points you to the right page.
- Talk about other people — other shoppers' orders, growers' finances, or how the market is run behind the scenes.
- Guess. If it can't look something up, it says so and suggests asking your market manager.