Email Communication

Automatic Email Communications

LocallyGrown automatically sends emails for important events in your market operations. These emails use standard templates and are sent without requiring any setup from market managers.

Manual Communications

Market managers may have some ability to send emails to market participants, but this varies by market configuration and is typically limited.

What May Be Available

• Basic announcements to growers or customers
• Simple text-based communications
• Contact with support for broader communications

Email Content

Standard Templates

LocallyGrown's email templates include basic information needed for market operations:

• Market branding: Basic market name and information
• Order details: Product names, quantities, prices, totals
• Pickup information: Location and timing details
• Contact information: Basic market contact details

Email Reliability

LocallyGrown uses professional email services to ensure:

• Reliable delivery of important order and account emails
• Proper formatting across different email clients
• Compliance with email deliverability best practices

Communication Best Practices

For Market Managers

• Monitor that participants are receiving important emails
• Have backup communication methods for critical announcements
• Help users check spam folders if emails are missing
• Coordinate directly with growers and customers as needed

For Market Participants

• Check email regularly for order confirmations and updates
• Add LocallyGrown email addresses to safe sender lists
• Contact market managers if expected emails don't arrive
• Keep email addresses updated in user profiles

Troubleshooting Email Issues

Common Problems