Drop-off Locations Beta
Where you deliver what you've sold each week — and how to choose your spot
What's a Drop-off Location?
A drop-off location is the place where you bring what you've sold each ordering cycle. Some markets have a single spot where everyone delivers; others set up several — maybe one farm on the north side of the county and another on the south — so nobody has to drive across the whole region. Your market manager sets up the list of drop-off locations; you just pick the one that works for you.
Once your items are checked in at your drop-off, market staff handle the rest. If some of your items are headed to a different pickup location, the staff move them — that's their job, not yours. You deliver everything to your one spot and you're done.
Choosing Your Drop-off Location
You can set your drop-off location in two places — use whichever is handier:
- Your grower dashboard — log in and go to your admin page. In the Grower Panel you'll find a "Your Drop-off Location" card with a dropdown. Pick a location and it saves right away.
- Your grower profile edit form — the same setting appears as a Drop-off Location field alongside your other farm details.
Both places change the same single setting, so it doesn't matter which one you use.
Comparing Your Options
Not sure which spot suits you? When your market has more than one drop-off location, the "Your Drop-off Location" card gives you two ways to look before you choose:
- Compare all locations — click this link under the dropdown to expand the full list, with each location's address, phone number, drop-off hours, and any notes from your manager laid out side by side.
- View on the map — opens an interactive map of every active drop-off location, so you can see at a glance which one is on your way.
When You Can Change It
- While ordering is open: change your drop-off location anytime, as often as you like.
- Once ordering closes and this week's orders are being fulfilled, the setting locks. You'll see: "Drop-off changes are locked while this week's orders are being fulfilled — contact your market manager."
- Need a change after the lock? Your market manager can update your drop-off for you at any time — just ask.
The lock exists so the market's delivery plans don't shift under their feet after they've started organizing the week's orders. If your truck breaks down or plans change after ordering closes, a quick call to your manager sorts it out.
If Your Spot Is Paused
Markets can pause a drop-off location — for example, a spot that only runs during the summer. While a location is paused:
- You can't select it from the dropdown
- If it was already your spot, your items show up as unassigned to the market staff until you pick another location
Nothing is blocked — your products still sell and your orders still go through — but the market won't know where your items will turn up, so expect a nudge from your manager asking you to choose a new spot.
What Happens on Delivery Day
- Deliver to your one spot. Bring everything you've sold to your drop-off location, packed and labeled the way your market expects.
- Market staff check your items in. They have a list of everything you're expected to bring, so they can confirm it all arrived.
- Anything missing gets flagged — exactly like the regular grower check-in you already know. If something's marked missing by mistake, it can be marked as arrived again, and the flags carry through to customers and your account the same way they always have.
- Staff handle the transport. Items destined for other pickup locations travel on the market's manifests, loaded and moved by market staff. Once you've delivered to your drop-off, your part is done.
For Market Managers
Setting up drop-off locations, pausing seasonal spots, check-in tools, and transfer manifests are all covered in the manager-facing guide: Drop-off Locations for Market Managers.